Welcome to Mermaid Junction Medical Centre
Quality Care You Can Trust
Since our founding in 1996, Mermaid Junction Medical Centre has been the Medical Center of choice in the Mermaid Waters area. What started off as a small Medical Center has since grown into a center with 10 doctors. At Mermaid Junction Medical Centre, we offer patients all the attention and care they deserve in order to get them feeling healthy again.
Opening Hours
Monday - Friday: 8am - 5pm
Saturday & Public Holidays: 8am - 12pm
Sunday: Closed
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For Medical attention outside our normal working hours, please call 000 in the event of an emergency or National Home Doctor Service for Home Visits on 137425.
Services
Personalized Care and Guidance
All Areas of General Practice
Children's Health
Women's Health
Minor Surgery
Accident and Emergency Medicine
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Travel Medicine
Sports Medicine
Counselling Service
Skin Cancer Management by Surgical Excision and Liquid Nitrogen Cryotherapy
Dressings for wound care
Family Planning & Contraception
Patient Education Program
Information
Consultation Fees
Bulk Billing is available providing you have a current Medicare Card. Private fees will be charged to patients without a current Medicare Card. A standard consultation is $70.00, a longer consultation is $100.00. Procedures attract a higher fee. Full payment is required on the day of consultation.
Please present your valid Medicare, Health Care or Pension Card at each appointment.
Appointments
Except in urgent cases, attendance is preferably by appointment, however, we have a flexible appointment system to cater for emergency, urgent cases and walk-ins.  Longer consultations are available on request, please let our receptionist know when booking your appointment. If you are suffering unrelieved chest pain, symptoms suggestive of a stroke or severe trauma you should immediately call 000.
Telephone Calls
Our practice is accessible by telephone during business hours. Our practice nurses’ will be able to assist with results or general queries. We do try not to interrupt Doctor’s consultations unless the matter is urgent. If you are calling about a family member, please remember that we are constrained by privacy regulations when discussing patients.
Recall/Reminder System
This practice participates in the State and National recalls and reminder systems and registers, please notify your Doctor should you wish to opt out.
We are committed to preventative care. We may issue you with a reminder notice from time to time offering you preventative health services appropriate to your care.
Obtaining Test Results
Most results are back within 2 working days of the test being done. The Doctor reviews all
results. You should make an appointment with the Doctor to come back and discuss your test
results. All x-ray results require an appointment.
How To Obtain A Specialist Referral
An appointment with the Doctor is required for all referrals. Referrals to Specialist and/or other
Health Professionals are provided, as appropriate, after you have discussed your health problems
with the Doctor. Please make an appointment in this regard. Please be aware that we do not
accept telephone request for ongoing referrals.
Parking
The practice has ample parking with full disabled access in the Shopping Centre Carpark.
Wheelchair access is available via the main entrance to the Surgery.
Staff
Practice Staff
Practice Nurses: Ebonnie, Georgia, Rachael & Gemma.
Receptionists: Robyn, Simone, Angela, Rachel & Maddy.
Practice Manager: Mandy
Our Doctors
Dr Michael Choy – M.B., B.S. (Qld)
Michael has been a partner in our Practice since we first opened in 1996. His interests are all
aspects of General Practice with special interest in Skin Cancer and Paediatrics. Dr Choy is also
able to communicate in Mandarin and Cantonese.
Dr Phillip Frauenfelder – M.B., B.S. (Qld)
Dr Phil is also a partner in our Practice since we opened in 1996. Dr Phil’s special interest is Skin
Cancer Medicine.
Dr Karolina Lindemann – M.B. B.S. (Latvia) F.R.A.C.G.P.
Karolina joined our Practice in 1997. Her interests are Diabetes, Family Planning, Women’s
Health and is also trained for Implanon Insertion. Dr Lindemann is able to communicate in
Russian and French.
Dr Gerry Flynn – M.B.,Ch, F.R.C.P. (Edinburgh)
Gerry joined our Practice in 1999. His interest is Family Medicine and Children’s Health.
Dr Barney D’Costa – M.B., B.S. (Bombay)
Barney joined our Practice in 2002. His interest is General and Preventative Medicine and
Minor Surgical procedures.
Dr Thomas Vien – M.B., B.S. (Adelaide) F.R.A.C.G.P.
Thomas joined us in January 2018. He is interested in all aspects of Family Medicine and Preventative Medicine.
Dr Stevie Bray – M.B., B.S. (QLD) F.R.A.C.G.P.
Stevie joined our practice in July 2018. She has a special interest in Skin Cancer, Women’s
and Children’s Health, Antenatal and Post Natal Care.
Dr Ahmed Raghib - M.B., B.S. (QLD) BPharm(Hons) F.R.A.C.G.P.
Dr Raghib joined our practice in March 2020. Dr Raghib has a special interest in Chronic Disease, Men's and Women's Health, Skin Cancer and Geriatric Medicine.
Dr Angela Livingstone-Blevins - M.B.,B.S. (QLD)
Dr Angela Livingstone Blevins rejoined our surgery in January 2021. She has a special interest in all aspects of Family Medicine, Women's and Children's Health, Antenatal and Post Natal Care.
In line with the privacy principals
It is important that you understand how your
personal health information may be used in your healthcare. If you wish to discuss any aspect of
the management of your health records, please speak to the Practice Manager.
Your medical record is a confidential document. It is the policy of this Practice to maintain
security of personal health information at all times and to ensure that this information is only
available to authorised members of staff.
Access To Records
It is important that you understand how your
personal health information may be used in your healthcare. If you wish to discuss any aspect of
the management of your health records, please speak to the Practice Manager.
Your medical record is a confidential document. It is the policy of this Practice to maintain
security of personal health information at all times and to ensure that this information is only
available to authorised members of staff.
We Value Your Feedback
– From time to time the Practice invites patients to complete a
questionnaire regarding their views of the Practice and how it could be improved. These surveys
are completely confidential and help us improve our services to you.
This Practice respects a patient’s right to seek a second opinion and strives to provide our
patients with the best available information relating to treatment and/or medications.
If you are unhappy with any aspect of the care you receive from this Practice, we are keen to
know about it. Please feel free to talk to your Doctor or the Practice Manager about any
problems you have with the service we provide. We believe that problems are best dealt with
within the Practice. Indeed, we want to know if you are concerned about any aspect of our
service.
However, if you feel there is a problem you wish to take outside, your may prefer to contact the
Queensland Government centre that handles complaints.
The address is: Office of the Health Ombudsman
GPO Box 13281,
BRISBANE, QLD. 4003.
Phone: 133 646
Web: www.oho.qld.gov.au